North Dallas Imports

Manuel Benavides a month ago

Have been coming to North Dallas Imports for 20 years, always get great service, completion of work as promised and fair price!! I trust them with all my vehicles!!

Rebecca Marie Hobbs 4 months ago

I am so glad I did the research beforehand and chose North Dallas Imports! I noticed so many reviews from customers who have been entrusting their vehicles for decades to this shop. I SEE WHY! And now i am also a lifelong customer! Integrity, care, concern, honest diagnosis — that is what I now can count on, and that is especially comforting as a woman.

James Garcia 5 months ago

Avoid this shop —12 months of delays and property damage I brought my Lexus IS250 here for a front-end collision estimate. My experience with 'Eddy' and this shop has been a year-long nightmare of broken promises and significant damage to my vehicle. The experience began with a high-pressure situation where I was told I could not drive my vehicle away and was pressured into using their towing service under the threat of police involvement. Despite being told they would find the most efficient way to repair the car, the communication was non-existent. Over the next year, I had to call and visit dozens of times just to get an update. When I finally went to inspect my vehicle after a full year, I was horrified by what I found: Interior Damage: Razor-sharp metal parts were tossed onto my leather seats, risking permanent damage to the upholstery. New Damage: The rear bumper was dented and hit while in their care (the original damage was strictly to the front end). Neglect: The interior was covered in mildew and mold, suggesting the car was left improperly sealed or exposed to the elements. After 12 months, the car is still not repaired. All I have to show for a year of waiting is

Just saying 6 months ago

Took my car in for an alignment and had the chance to talk with Eddie and Louise (hopefully I spelled that right). They were friendly, knowledgeable, and straightforward, which I really appreciated. The service was great, the pricing was fair, and everything felt honest and transparent. I’m not saying you have to choose them, but it’s definitely worth having them take a look before you settle on a shop.

Jessica Frame 2 years ago

My Ford Focus was trying to overheat early this morning and their porter helped me before they even were open. Rich, the owner, called me right away. They diagnosed it, fixed it, and had it back to me the same day! They are extremely thorough for the price they charged. Very friendly staff. You can tell they have great morale there.